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TRANSPARENCY INFORMATION

Security, standards &
family-court information

Hearthlane is a private shared-parenting beta. This page describes its current safeguards and how its record features may assist users; it is not an independent certification, legal advice, or a statement of court approval.

Security controls in this beta

Account protection

Separate parent accounts, password hashing, session protections, and optional authenticator-app MFA help control access.

Request protection

State-changing forms use anti-forgery tokens. Uploaded profile images and message files are size- and type-limited.

Record integrity

Messages, linked files, documents, travel check-ins and audit events are registered with timestamps and SHA-256 hashes. Core shared records are append-only.

Traceability

Important account and record events are written to an audit trail. Conversations can be downloaded with their recorded timestamps.

Standards and data-protection context

Hearthlane’s current control design is informed by relevant ISO/IEC 27001 information-security themes, including access control, integrity, operational security and incident accountability. It has not been independently audited or certified to ISO/IEC 27001, and no certification claim is made.

For UK users, personal information should be handled consistently with the principles in the UK GDPR guidance and the Data Protection Act 2018. A production release would require its own privacy notice, retention schedule, lawful-basis assessment, supplier review and security testing.

Family-court context

Hearthlane is not an HMCTS, CAFCASS or court service. It does not interpret, create or change a court order, and an order or formal agreement always takes precedence over anything recorded here.

The message, document and audit features are designed to help parents keep a clear, dated account of practical communication and shared files. Whether any record is relevant, reliable, disclosed, or admitted in proceedings is for the court and the parties’ legal advisers to determine. Users should preserve original documents and seek legal advice where needed.

Useful official references: Family Procedure Rules and Family Court guidance.

Current beta information · reviewed October 2026